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Janie Hayes

3 years ago

I usually only write positive reviews, but my expe...

I usually only write positive reviews, but my experience with Advanced Diabetes Supply has been so frustrating that I just had to write a negative review. First of all, getting someone on the phone is nearly impossible. If you leave a message, it takes days for them to return your call. I am a Type 1 diabetic that uses an insulin pump and must check my blood sugar 8 times a day. Even with sending BG logs and office visit chart notes, I have never been able to be approved to get the number of test strips needed. This last time, after talking with someone at ADS at least daily for 2 weeks and my doctor faxing the same information to them at least 4 times, I have transferred my prescription to WalMart. If you use an insulin pump and are on Medicare Part B to cover your diabetes supplies, do not waste your time on Advanced Diabetes Supply!

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