Unresponsive and disrespectful.

Unresponsive and disrespectful.
The booking person Mr Ketan does not care to even respond to a customer's simple enquiries regarding room availability. The first time I called, he asked me to call after 15 minutes. The second time, he asked me to email him and that he doesn't have time to answer over a call. And after that he did not respond at all for hours. His tone was sexist, and he may have responded if the person enquiring had been a male. So, as he did not respond, we booked another place.

If a person is unable to provide this basic level of service of answering a phone call, I'm very sceptical about what sort of service we will receive if we book this place.