K D

Review of Mercedes-Benz of Bellevue

Terrible service and totally unprofessional AutoNa...

Terrible service and totally unprofessional AutoNation dealership. This is the second time I have experienced their lack of professionalism and courtesy, otherwise I wouldn't be writing this negative review. Their service advisor wont even call you when your car that you dropped off in the morning for a standard A service is not ready by the end of the day like 6 pm. You wont be able to get in touch with your Service Advisor even if you call. They text you saying you can text them back with questions through the service but when you do, there is no response. They provide a shuttle service that has long long wait time. On top of all this the service charges are 2x compared to other MB dealers in a 50 mile radius. Overall this is the worst car dealership I have ever seen in my life. I don't want to go there ever again.