R

Rich Derksen
Review of Artika

3 years ago

One of thee best companies for customer service I'...

One of thee best companies for customer service I've encountered in a long time. They stand behind their products like no other company. I purchased (my third) Champagne 5 light track for my final bathroom reno. One of the glass lights fell and broke. I wrote them an email and within a couple of days I get a tracking number that they are shipping me a replacement. That's good customer service, BUT...they sent me a spare one too! That's excellent customer service. There must have been an issue with the glue holding these glass fixtures on because another one fell. I contacted the company and within two days they told me they are shipping me a complete replacement light fixture. I will recommend Artika to anyone who will listen. That's how you do business!

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