Perhaps the nicest reception I've every received a...

Perhaps the nicest reception I've every received at a hotel. The service here was exceptional, the location was great, the pool and hot tub were nice, and beds were comfortable. So why not 5 stars? I really wanted to give this hotel 5 stars but our bathroom wasn't totally clean. There were a few hairs left behind under the toilet seat and on the bathroom floor though everything else seemed super clean. When I let the front counter know, they removed my parking charge and apologized. I like that they took ownership and attempted to make it right. One other minor negative - parking was SUPER tight... hard to park our minivan. If you had a truck, good luck!