Typically a good experience in the past.... Last w...

Typically a good experience in the past.... Last weekend there was an employee that was letting her friends goof off and she would join them at the tables rather than working. She also allowed them to use the register, walk behind the counter, and back in to the kitchen and ride their scooters and skateboards in the store constantly. One family left before ordering that night. All quite unprofessional. The most upsetting is she make my ice cream (which was great) and then her friend make my wife's! I assumed he was an employee but then after we sat down, i noticed him messing around with her friends, didn't have a mask on, no sub-zero hat or shirt on and realized he didn't even work there! He left on his skateboard with half the friend group a short while later. This was infuriating and I we ended up not eating our desserts and leavening in unbelief of what happened. I am sure that wasn't his first time making a dessert. I understand it's a fun place to be and it will be loud, but there was more than just some unprofessional behaviors that night. Management should be aware and I hope this wouldn't happen again.