This hotel really qualifies as a two to three star...

This hotel really qualifies as a two to three star property. My personal experience on the club level was subpar. Lights in the club were out when we arrived, and staff was more concerned with cleaning up than providing service. Television in my room did not work. Manager was not able to send anyone to fix problem, in a reasonable amount of time. I received no apology or compensation for inconvenience. I would not recommend this hotel...but if you have to stay at the Sheraton just have very low expectations of the property.