Anuschka Olding

Review of Etsy

Signed up with them in Jan 2019 with my shop, fill...

Signed up with them in Jan 2019 with my shop, filled in their forms, jumped through their hoops, sent all the required documents.
Got my first order yesterday 20/06/19. The order is still laying in my inbox marked as "Unpaid" because apparently there is an issue with my account. I had to send them my ID details AGAIN, now there is no way to get in contact with the Security & Trust team other than through email.

It took them 6 hours to get back to me yesterday when asking whats happening, received an email this morning asking for more documents.

I am in Australia it is 06:45 here my day has started, they are all in the US and at their head office it is 18:45 so they have all gone home, now if I'm lucky i MIGHT get an email back today.

This is the most unprofessional group of people I ever have had the misfortune of dealing with.