M

Michael Shonk
Review of Sheraton

3 years ago

Would not recommend. Just attended a dance event w...

Would not recommend. Just attended a dance event with my daughter today, and had my parking validated to leave. We were told parking would cover a fixed charge, which was equal to the cost of my time in the garage. Upon leaving, the parking attendants demanded $7... saying things like "Look, pay me cash and I'll allow you to leave." Their tone was aggressive and rude, as if they had the right to detain us. They even told me they couldnt accept my Mastercard because it wasnt a real Mastercard, demanding more cash or another payment method.

My wife had a similar card from our bank, which she handed the man, he argued with us that it wouldn't work because it wasnt real either. One of the men continued to put his hands in my car, violating our personal space, as if to grab another form of payment I wasnt ready to provide. I still dont know why I was charged, or even for how much. This was an unsettling way to end an otherwise great day. It soiled the whole experience.

Her card worked fine, by the way. We were "allowed to leave" after that. Good riddance.

The facilities were great, but I hope to never return, and I hope the dance group never has this hotel as a host again. We were essentially harassed by the parking staff after a long day. I'll be mentioning it to our dance group, hopefully we find somewhere else to host us going forward.

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