We bought twin house and paid full amount on 2012,...

We bought twin house and paid full amount on 2012, till now there is no EB and now almost 8 years ago, they promised that they will fix the leakages inside the house while we had a personal meeting at there office. We also believed them... But still they don't have time and fund to fix our unit... for nothing we paid arround 25L and keep on wasting our time and energy by calling them...no one ever attended the call....Very painful and they don't care about buyer's pain at all