Bernhard Zametzer

Review of Holiday Inn Seaport Beach IJmu...

Although the room had a balcony, but the door coul...

Although the room had a balcony, but the door could not be opened from our room, from the next room but very well. Secret Escape guests obviously do not get a balcony.
Staff in the breakfast room completely unqualified.
Dirty tables, if the tables were then wiped off (after you had to ask) everything was simply wiped on the floor. The same looked accordingly. At the coffee machine again and again no spoons. If you held the empty container to the waitress, she turned away and left, the spoons were not filled up. No cloth on the bread, every guest had to touch the bread with his hands. (Hygiene 0 points)
Scrambled eggs on Easter Monday, several guests complained and in response, they had no eggs.
At the egg station many guests repeatedly tipped a loose cupboard door, which was only ajar, until it then fell on a toddler's head.
There were no ashtrays in a lounge made of wooden pallets in front of the hotel, and there were countless tipping on the floor for days. (Until we said something at the reception)
We had an in-depth talk with the reception manager, who regretted and noted everything, but all of these things must be noticed by a management.
I am convinced that we were not the only guests, with us was already a lady at the front desk to complain about the conditions.
So you have to assume that something is ignored, as well as the broken closet door.
Who gives this hotel 4 stars, I am completely mistaken.
We are mostly in 4 star hotels, but this is by far the worst.
If I take for comparison the 4 star hotel RaddisionBlue on Malta this would have 7 stars.