Rebecca Noll

Review of Midwest Urological Group

If I could give a half star I would for the staffs...

If I could give a half star I would for the staffs horrible customer service! Nancy the referral surgical scheduler was unhelpful, blamed everyone including me for her making an appointment with a Dr not in our Network. She told me to go ahead and report her laughed and hung up! I have never had someone treat me in such a disrespectful way, granted right from the get go she had me worked up so I wasn't nice back but who would allow someone to treat their patient that way??? Unacceptable and I will do my best to let everyone know not to go there!!!!!!!