Steve Robinson

Review of Eve Sleep

I have been attempting to contact the customer ser...

I have been attempting to contact the customer services team via email since the 19/08/2020. I wanted to confirm the process to return my mattress and the product is not for us.
I recieved an initial response 3 days later. I then confirmd the details but nothing since. 24/08/2020.
The telephone number has been closed and a lack of response via email is very worry.
You spend a lot of money on a matress thinking your in safe hands and its possible to return if you wish...
however its concerning when you contact the customer services team but do not get a response / have your return / refund processed.