Shawnna Pyrchalla

Review of 3 Scoops, Ice Cream & Cafe

Took my family here on Saturday night for golf the...

Took my family here on Saturday night for golf then ice cream! Everything was fine until we returned from golfing about 1030 pm. Went to get ice cream and all the chairs were put on the tables - which said to me "we don't want you here anymore" - when they close at 11. We ordered our ice cream and went outside to eat it - just like several other people did! There were 3 young men behind the counter that had absolutely no personality. Attitude is everything - for what you pay for the golf and ice cream - you should be able to get a smile or thank you and maybe some eye contact! We live locally and this seems to be a trend in the area of bad customer service. I am a business owner and have owned a restaurant previously - the customers and guests pay your paychecks! If you dislike your job for whatever reason - don't do it - find something else you have a passion for! There's obviously poor leadership from management/ownership. There's people from all over the world that visit Cocoa Beach area - treat everyone properly - attitude is everything!!!