Booked a spa weekend with my girl friends and we w...

Booked a spa weekend with my girl friends and we were really excited to go to White Oaks as we read great reviews. The place is actually quite dated and beds are small. Our heater wasn't working so someone came to fix it and ended up replacing the whole unit - felt like it was due for maintenance and they expected to replace it. Once he replaced the heater a bunch of flies (8-10!) entered the room and they had to send a maintenance person to vacuum all of them! He said they were probably inside the old heater and came out when they removed it. All this took place past midnight. Clearly it was not a restful and relaxing weekend we were hoping for. The food at Liv was great, the spa was good, and the location across the outlet malls is perfect but I will most likely not return to stay at this hotel.