Chris Fricke

Review of Cerexa Inc.

I use UberEATS all the time, very much not great f...

I use UberEATS all the time, very much not great for budget but I love the food here. Sadly almost every order the drinks are missing and any special instructions are often ignored. I've even talked to the very helpful sounding manager but on the immediate next order the problem remains. The only way I can actually get drink orders delivered and not have to call either umami or uber for refund is to specifically ask to make sure drinks are included. Poor form. It does speak for the food that I come back to this lackadaisical handling of customers orders, but it's gone beyond acceptable. I've left two separate messages for the manager to get a hold of me to resolve, but I've heard nothing. My only hope is posting this public moves things along and it is taken seriously. It's really the last resort as I don't like doing public call outs.