I was referred to Guerrero s office in 2017 whenev...

I was referred to Guerrero s office in 2017 whenever the first initial meeting happen I told him I was a new business owner had no clue what I was doing as far as taxes and bookkeeping. He reassured me he could guide me in the right direction. I provided him with all my bank account information email and all passwords. Unfortunately little did I know, that would be the beginning of my nightmare. Nothing was easily accessible as far as our bookkeeping we had to show up at least once a month to get a rundown on our numbers every time we were there we were told we would be put into the system so it would be emailed to us and we never received any emails after about six months of this I got letter from the state tax department stating that they were sending us to collections because our quarterly sales tax had not been filed, so I call Guerrero s office told him there is no excuse that they need to have everything done I showed up in October and they had not done any bookkeeping for my business for three months but yet they were charging me every single month. Also all of the numbers were completely off when we questioned that they said it was our fault because we never provided bank account information And they had no email contact to send me an email. You would think after 8/9 months of me being a client they would have all that information saved from my prior visits, otherwise how are they charging my account and how are they doing their job for this long without having the information they need I was completely floored when they try to turn it around and make it seem like it was my fault after having a meeting with Guerrero he assured us he can make everything right and he would credit us half of everything we have paid so we agreed. upon returning for the follow up meeting he let us know that he would NOT be refunding us that amount agreed, but he would be crediting our account with him and that we owe them $2000 for our 2016 taxes remind you of this meeting was November 2017 when he told us this. I was so disgusted with how this played out, we told them we were done doing business with them. And then they continue to charge my account for bookkeeping in Jan of 2018 I had to call my bank and have them block those charges, I would NEVER recommend this place to anyone, this has been a complete nightmare that I am still cleaning up to this day. now my new Cpa cannot even get a hold of Ed Guerrero to get our old information. Please avoid ed Guerrero office at all cost. I told Guerrero s office the last time we met that I was going to write a review on everything that happens and he s answer was and I will response to your review.