Fahad Aqeel

Review of Ballsbridge Hotel(Dublin)

It's a nice hotel with decent food and very conven...

It's a nice hotel with decent food and very convenient to get in and out. But I'm giving them 3 stars because I arrived at 6am after taking an overnight flight. I had the room booked for the previous night so I would not have to wait for check in time. Once I got to the reception the agent said I didnt have a room. He looked at the top of my confirmation paper which said Burlington Rd for some reason and told me to go there. He said my reservation was there and he didnt provide me any address or even cared to call them to verify. I hauled my luggage got back in my car and drove around for 6 mins, parked and walked to the reception to find out I did not have a room there either. Finally I came back and insisted they at least check the system for my name. Finally found it......wasted 45 mins of my time. Got to my room at about half 7, took a shower and went straight to work.