The Clocktower Inn became a family tradition durin...

The Clocktower Inn became a family tradition during visits to my mother, and this may explain why we looked past its gradual decline over the years. As the family gathered for Mom's funeral earlier this month, then, the utter lack of customer service opened our eyes to the necessity of cancelling reservations made a month earlier. We were deeply grateful for Hampton Inn's gracious accommodation of our urgent needs. The Clocktower Inn is old, has bad parking, and apparently has enough repeat business to abandon customer service altogether. The Clocktower Inn WAS a nice place to stay.