Good clean hotel. Staff generally helpful. Only ...

Good clean hotel. Staff generally helpful. Only real issue is when friend asked to check in (after a friend and I had already checked in ) he was asked for 20 euros. ......It was less than an hour to when he could have checked in for no cost. .. ?
Top Tip: park outside the hotel on a meter for 3.80 euros a day rather than pay 20 euros a day in the hotel.