Ordered part that was defective and found out afte...

Ordered part that was defective and found out after it was installed. Internet lets you send back but who pays to take it off and reinstall new one. Can't talk to no one from company. I have ordered a lot of items from them and this is really a manufacturer's fault but no one will answer their corporate phone to tell you how to get hold of manufacturer. Good prices aren't good when you have to pay twice to install them.