Laura Ozimek

Review of Escape Campervans USA

Escape Campervans left my daughter and her husband...

Escape Campervans left my daughter and her husband stranded in WY. They were wanting to traveling from Denver, WY, MT, WA and the transmission went out after day 1. They were towed 3 times from camp sight to camp sight and finally towed to Cody WY where they were dropped off on a Sunday in the parking lot of the auto shop and expected to spend the night in the parking lot. They just got the news that the van can not be fixed. Kevin who is the manager, laughed at my daughter when she asked for a full refund, reimbursement for the out of pocket expenses and reimbursement for the rental vehicle ($300 a day) due to the lack of proper vehicle along with any other out of pocket expenses maintenance. The van had 250,000 miles on it. Should have been retired along with the manager who obvious doesn't know how to manage a situation such as this.