Chad Taylor Review of AMSCO Windows
We ordered a window last Monday. We needed it qui...
We ordered a window last Monday. We needed it quicker than two weeks because that was the quickest Home Depot and Lowes could do it and we needed it faster. They gave two options. One was expedited which would have had the window to us by Friday. The other was regular which would have it to use by Tuesday, maybe Monday. Given the contractor's availability we did Tuesday. We have 4 contractors just waiting to finish the kitchen once the window is in place. We call today and they tell us it isn't coming in today or tomorrow. we ask why and explain what was told to us and their response is that we heard wrong and they never said "Monday" or "Tuesday". Now the story is that they said 7 to 8 business days. Basically that we made the story up. My wife and I were both there. We were talking days. We picked the regular option because Tuesday worked just as well as Friday given our contractor availability. They now deny this as their explanation for the window not being there. Now we must move our contractors all back which will cost us more and will delay our kitchen being finished by weeks. Don't rely on what they say as to dates. Get it in writing. Bad first experience with Amsco. Wouldn't recommend.
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