This restaurant accepts reservations they cannot h...

This restaurant accepts reservations they cannot honour.

We had a reservation for 8pm, but the table was not ready. We were sat at the bar to wait, but no one bothered to take any orders while we were there.

When we checked with the staff at 825pm, we were told that our table was still not ready because the first set of diners were still there. It was apparent that the staff had forgotten about us, and it was explicit that no steps were being taken to hasten the departure of the overstaying guests because "we cannot".

I can appreciate a policy of leaving guests to enjoy their meal for as long as they want undisturbed, but it is incompatible with a policy of having multiple seatings.