Beautiful, elegant Italian-themed hotel and resort...

Beautiful, elegant Italian-themed hotel and resort. Always stay at the Venetian in Las Vegas. Unfortunately, we were refused even the slightest upgrade at the front desk, even though we are loyal repeat customers.
Also hope management listens to the general public when we assert the irritating and disingenuous elements called "resort fees." These have kept us away for quite some time. Please discontinue this transparent public deception. Low hotel rates are not a bargain when this ruse is tacked on.