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Papi Viselova

3 years ago

The staff are not following the rules. Foreign gue...

The staff are not following the rules. Foreign guests are walking around without a mask and the Lady at the reception did not warn them. I find it unacceptable and insecure for the rest of the guests.

There is no room regulations stated between the guest and the hotel. Then additional costs are charged at the ending the stay. I guess many foreign guests aren t aware since they charge in Turkish lira.

They charge a standard hotel price then what is booked through Booking.com which is with a 10 Euro difference (in Turkish Lira).

The hotel manager is in the end arguing for charging you without providing any recipes...

This is a 5 star Hilton hotel and to be honest did not feel like. I am sorry for the spent money and the unpleasant time.

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