I was in earlier today and my god the customer ser...

I was in earlier today and my god the customer service was shocking. I wanted to enquire about applying for a credit card and was left waiting over an hour while customers who came after me were seen to as I was left there unhelped or questioned. I had to return to the counter to remind them once more that I was there by which stage I couldn't wait any longer. I found them very unapologetic and aloof to the issue. It has made me want to just close my account and switch to a different bank where they care about their customers more. I won't be returning.