Donna Winder

Review of Verizon Telecom

My husband hates shopping, he hates dealing with c...

My husband hates shopping, he hates dealing with customer service staff even more especially when there is a problem. HOWEVER! John Johnston has really turned that around! When talking with John about how to better use his device he found out that he wasn't running on the latest software and that not only was he in DESPERATE NEED of an newer phone he was able to get one that actually fit his needs rather than the one that the other guy WANTED my husband to get. It showed us that not only are there reasonable people out there but that they are local! I couldn't be happier with the service I received and I am looking forward to upgrading with John!