Personally I find that it has improved a lot with ...

Personally I find that it has improved a lot with the staff who are now generally very polite and correct, which was far from the case before. Unfortunately this store is small and quickly crowded. On the other hand, what I criticize them for is the lack of organization, especially at the cash desks, now there are only two cash desks that accept cash, there is no fast cash box for less than 5 or 10 purchases. They could have organized the boxes differently when they did the work but no it was worse than before!