ZANA CANCAR

Review of Blu S.p.a.

I went in on the 14th of July for simple curls wit...

I went in on the 14th of July for simple curls with half updo and make up and I had to have both fixed! Timing was of an issue when I made my appointment I was told would be back to back but instead I waited 30 minutes in between. I brought pictures of both the services I wanted both girls glanced at it and I never got what I was asking for!! I had to ask my make up girl to fix my make up 3 times and told her my eyelashes were not glued properly I was told they were. I got out barely on time I need to be out on I paid my bill got in my car and one of my eyelashes fell off so I had to go back in to fix it. Another girl had to help me and she asked if I wanted my make up fixed as she also commented on the bad job, but I was already out of time. By the time I came home which is literally a 6 minute drive both of my lashes came off on the corner of my eye and I had to wash my make up as I was not happy with it and do it in 15 minutes which put me behind on my time for my party! In the middle of this I got a nasty call that I had left without paying I informed them that I still had the receipt and be happy to provide the transaction number. I waited for 10 minutes before someone came back on the phone and said oh yeah we found it, but never even apologized!! Worst service ever!!!