I hate to do a review like that, but i had the wor...

I hate to do a review like that, but i had the worst customer service ever!
My deliver was supposed to be on Monday, but they had to postpond to Wednesday because of the snow. I was more than OK with that.
On Wednesday, the driver gost lost and went to the wrong address but no one never called me or anyone to say it. I didn't even know until my contractor call looking for the deliver. When I call them, the only answer I could get from Ken (the manager) was: There is nothing that I can do.
AND THIS WAS MY FISRT ORDER WITH THEM.