We were welcomed with a straight face and bad news...

We were welcomed with a straight face and bad news. My daughter and I, after holding the door open for three patrons exiting, entered and approached the front desk. We said, Two please . And the girl said, Unfortunately you can t bring outside drinks in. You can leave it in the front here, or... . So I told her, No thanks. We ll just go somewhere else. She said, Are you sure? .
I m always sure.

Unfortunately you re going to miss out on a $40-$50 ticket plus tip and any future recommendations because you wouldn t let me inside with my $5 coffee. I m not mad about it, but I think it s important for both sides of the table to learn from this experience.

While your establishment might be clean, and your food might be okay, the service experienced was distasteful, and caused your business owner to lose. Guest experience is key. Perhaps someone else would prefer to greet your guests, or treat humans with some decency.

I just wanted to treat my daughter to a celebratory lunch; this being her last day of 4th grade. No doubt that it wasn t meant to be at Jimmy s.

I want to educate future visitors that there is a strict no outside food/drink policy...so, hide it in your bag before entering. Oh, just kidding.