Horrible experience , me my boyfriend and my frien...

Horrible experience , me my boyfriend and my friend came all the way from Easton PA . We got there at 9 pm our listing was until 11 we waited in line until 1 am the line was not moving at all , we ask the owner what happen with the lines and if we could use the tickets other day . We waited for his answer for 30 mins ohh and we never got an answer by the way. He basically ignored us and left us , horrible experience ever , disgusting customer service , never again