Alexander Fajardo Review of Toyota of Richardson
As a big fan of Toyota, this location is superb wi...
As a big fan of Toyota, this location is superb with the customer service you receive when taking in your vehicle for service. The sales department needs a HUGE IMPROVEMENT with regards to customer service and explaining the information a bit more promptly and professionally. It's the only reason why I'm giving it a three star/five. To every first-time buyer: be extremely careful with the sales department. Some information they provide is a bit overpriced and "under the table" shady, not to mention the financing department. It's upsetting since this location was my favorite but I've decided to transfer to the Plano location, where they actually do indeed care about the customer. Other than that, getting your vehicle serviced here is incredible and I have no complaints with them. Will continue to bring my car here for service but definitely not to purchase another one. 5/5 for the Service Department. Sales Department? 0/5.
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