Ram Addanki

Review of Six Flags Kentucky Kingdom

Not Safe for Kids. One person handle two water sli...

Not Safe for Kids. One person handle two water slides. This is not a Kid friendly park also very Poor customer service and Health assistance if any accident happens.

I am not sure who replied to my comment. No one was offered any service,
UNSAFE FOR KIDS BCOZ:
WATER SLIDES AREA LIFEGUARD IS CARRYING A IRON MEASURING SCALE, WHICH IS HEAVY.
ONE LIFEGUARD TAKING CARE OF TWO WATER SLIDES.
NO MEDICAL FACILITY, NOT EVEN A PAIN MEDICATION.

Incident Happened to me was:
The lifeguard at water slides, drop the Iron scale on my leg bcoz he is trying to hold the kid who is about to slide and he left the scale. It is not an intention but it was an accident, it badly hearten me. So, I went to Health assistant area and there was a Assist Manager and other person my name ANKUR was there. He offered me only ICE, bcoz they are not authorized to dispose any medication. It was happened around 3PM. I asked assistant manager If I can see manager on duty as it is really paining. She said manager will come and see me. No one turned to me.

Around 6 PM again I complaint to Waterpark people who are at rides and they called a manager by name DEBBIE, she saw my leg swallow and she called other medical facility person he also said the same thing as we cannot dispense any medication after that he left.

In the meantime Debbie spoke to Ankur and she got all the information but she never offered any accident incident report. She took me to Customer service at the main entrance and she offered me some passes to compensate the problem. I refused them as I purchased seasoned pass. The she said customer care will take care. Customer care person she gave me a form which show :CUSTOMER COMMENTS FORM" .I said this is not a comment, it is an accident I want to complain.
Then customer care lady said you have to go back complain at Health Services facility, that time it is around 8.00PM. NO ONE WAS THERE.

So, again I took the comment form and I wrote on that this is not a comment and complain and I asked someone to call me and I want to return the passes as it is not a safe park.

After 4 days one medical facility person JENNIE called me to check the status and she felt sorry about what was happened.

After two more days one more person from customer service Jessie she called me to let me know that Season passes are non refundable but no action or concerned on my incident. Also she said she is not able to understand the report which I submitted to them.

IF STILL YOU GUYS ARE NOT ABLE TO UNDERSTAND THE REPORT PLEASE ALLOW ME TO SUBMIT THE FORM ONLINE.