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Linda Ibey

3 years ago

One of the best YMCA's Ive been to across the coun...

One of the best YMCA's Ive been to across the country and Ive been to many of them. Very updated, modern, and loaded with classes for everyone's taste's. The staff is ALWAYS courteous and the facilities are always clean " even if we had to deal with missing the pool for a week " haha Hey it needs to be cleaned sometime ! I notice the chemical odor is gone since the refilling and cleaning, so a year of chemicals was noticeable and it was due for it's annual overhaul for sure. The staff never fails to greet you with a " good morning, afternoon, etc when you enter and a have a great day when you leave"......though sometimes they are not consistent in knowing how to answer common questions about classes and such. One tells you one thing and another gives you a different story. I blame management for that..... not keeping the front desk employees up to date with changes ( I've noticed that 3 times in the pass 10 months ) No one seems to know the new hours, changes, or class times. Some don't even know what the class is all about or the intensity level of some classes. Its still doable and that's the only fault I find, you may have to ask a couple people and a couple times to get a question answered. Huge parking lot and even with that, at times it spills over into street parking because they are busy. I love it here and will stay with the westerly Y. I'm there every other day !

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