Room. stayed in a suite that has 1 tv remote betwe...

Room. stayed in a suite that has 1 tv remote between 2 televisions and no welcome pack, the info on the tv screen isn't adequate to get by. the room was clean needs a slight update decor wise. very comfortable bed, very basic bathroom and sundries.

Breakfast. was there 2 nights, and had 2 terrible experiences they have a table service not a buffet, as i'm someone who travels for business often i would avoid this hotel as you have no idea as to when you may be able to get away,I waited 30 minutes for my breakfast to arrive on morning 1 and when it arrived the plate was hot and that was about it and it was similar experiences for others in my party, granted the breakfast service was busy but the service was quieter the 2nd time around and the service the same. i have other issues with their breakfast but that's my own preferences

Facilities. there is an onsite pool unfortunately i didn't get the opportunity to use, there are two customer lifts that are quite small and occasionally wont move even if there are only 3 of you in the lift. there is a restaurant on site and 2 serving bars. there is a hotel car park that is easily accessible.

on one evening our party dined in the piano restaurant, we were the only diners in the restaurant all evening, the minimum time we waited for one of the meals to arrive was 45 minutes the last meal arrived 20 minutes later the food itself was ok but no explanation given for this bizarre service.

this isn't a budget hotel but is in an ideal location for central swansea but i will consider somewhere else until they can sort out there dining issues.