Roy Andersen Review of Service America Enterprise, In...
Absolutely the worst service I have ever received ...
Absolutely the worst service I have ever received on any contract I have ever had.
It took three months for them to obtain the parts required for my washing machine. I then had to call them on several occasions in order to determine when they were going to start fixing my washing machine. They finally advised that all the parts were in and that they would pick up the machine on the following day. They picked up the machine the following day. I had been advised on a previous occasion that it will take one to two days to do the repairs. The one or two days have passed and I called to determine when the machine will be returned. I was advised that will be 2 to 3 weeks before the machine will be returned to my home.
They advertise a replacement policy if they are unable to repair a machine. I begin to wonder how many months or years it would be before they make a replacement. Totally unacceptable!!!
Needless to say this is one contract that will NEVER BE RENEWED.
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