ebony richardson Review of Walton communities
I decided to go ahead and lease with Walton so whe...
I decided to go ahead and lease with Walton so when I came to sign my lease it was close to 530p. Once I got there Sarah gave me the info I needed to sign my lease. As I m reading over my lease I can tell that she was in a rush. I then said i m so sorry I just need to read over this lease . She said so you re going to read all 47 pages? . I was stunned. That rubbed me the wrong way. Then as I am signing the paperwork she would say please sign here very quickly as if she was in a rush. Keep in mind it was almost 6 PM which was the time they close. Once I received my keys she then gave me the walk-through paper to sign. I asked her do you want me to sign this paper although we did not do a walk-through together? . She said that she went through the apartment herself and that all I need to do is sign the paper because that is how they do it at Walton and she wasn t sure how they did it elsewhere. Then stated after I do the walk-through myself I can bring the paper back. Once I left with my keys I went looking for my apartment. I got lost because she failed to show me where my apartment was and where the mailboxes were. Once I finally found the apartment I noticed that she put me to the back which was something that I requested I did not want before moving in. I also did not have any service....not one bar in that apartment. Keep in mind I have a daughter. I immediately reached out to Sarah as well as the property manager Kimberly. I sent them both emails with my concerns. They did eventually move me to another apartment which took a few days for me to get in. Once I received my new keys to my new apartment I thought that I would be happy. I was wrong. I was never given another form for the walk through. I was never told how to turn on the fireplace from Sarah. I was never told where the mailboxes were located. Sarah told me my mailbox number was 146. Come to find out it was actually 126. Now we have come to the ultimate issue. Mold!!!it was mold build up on the vents as well as the window.there were bugs in the light domes that were never cleaned out prior to me moving in. There are blue spots on several areas of the rugs. There s a sticky spot on the rug that I mentioned to Sarah and she stated someone will get that up for me. I ve reached out to Matt on my concerns as well. There s a horrible smell in this apartment that no matter how much I clean I can t get that smell to go away. There are vents in here that are super dusty that clearly were not cleaned prior to me moving in. There s a rack missing in my refrigerator which I m sure I would get charged for had I not mentioned it. There s lightbulbs that are out that I just noticed. No one would allow their family to live here under these conditions. There s an email that was sent to me from Kimberly the property manager after I filled out the survey that was sent to me asking about my move in experiences. Instead of her addressing all the issues and fixing them she d rather give me the option to move. She stated that Walton was not the place for me. I received my rent money back for the month I paid. This is not how you treat residents. I had to hurry to find another apartment because I only was given a month to move out. Keep in mind I spent large amounts of money to move into Walton. Only to have to spend more money to move out. This added stress on me and my daughter. Is this how future residents should be treated just because they are mentioning issues especially mold within the apartment?

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