Very compassionate and friendly staff, except for ...

Very compassionate and friendly staff, except for the Dutch vet, as she had no control over the pet but the others have. Prices are the same as what you pay in Europe and so far, the service provided is the same. It's a shame to see some sad stories here but losing a pet is like losing a child, so putting your blame in to a review, especially when it's such an emotive topic, is wrong. There are other ways to resolve it, that will also keep your privacy.