Ex M

Review of Slater Gordon Solutions

BEWARE!!.MAKE SURE YOU RECORD YOUR PHONE CALLS WIT...

BEWARE!!.MAKE SURE YOU RECORD YOUR PHONE CALLS WITH THEM!! EVERYTIME A GENUINE 1 STAR REVIEW GOES ON, A FAKE 5 STAR REVIEW APPEARS. Their FAKE 5 star reviews from own staff are laughable. Absolute SCAM company in every sense. I Googled my insurance company contact number as the other driver said he didn't know his insurance details and I feared he was going to drive off.I couldn't find the number on the website so Googled it called and reported the accident.

The insurance company put me through to Slater Gordon to arrange recovery and repair. As I have a black box, my insurance company contacted me about 4 hours later asking if I'd been in an accident...I said I'd already reported it. Turned out i hadnt been talking to my insurer at all...it was a scam company that obviously works with Slater Gordon. I was never informed that they were an accident management company ...I thought i was speaking to my insurer/their contractor to arrange everyyhing. I didnt even know such a thing existed!. They should have explained they had nothing to do with my insurer and a completely seperate entity. I immediately tried to cancel everything but taking their time. Im extemely stressed. Lie about when they will collect the courtesy car. I spent LITERALLY about 3 hours on the phone to them today in total...most of it on hold. Absolute scam!!!! Also they are disgustingly unprofessional. Hang up on you when you try to make a complaint. I was purposely cut off at least 3 times and I will be reporting to the FCA who they are supposedly regulated by immediately!!!

UPDATE: I HAVE REPORTED SLATER GORDON AND THE OTHER SCAM COMPANY TO THE REGULATOR VIA MY INSURER WHO I SENT CALL RECORDINGS TO. THE PHONE CALL RECORDINGS CLEARLY SHOW I WAS NOT TOLD THEY ARE INDEPENDENT TO INSURER OR THAT THEY ARE ACCIDENT MANGEMENT COMPANY AND THAT THEY TRIED TO DELAY CANCELLATION OF THEIR "SERVICES". I ONLY HAD MY CAR RETURNED TO ME BECAUSE I TOLD THEM I WAS RECORDING THEM. HOPEFULLY ALONG WITH OTHER EVIDENCE THEY WILL GET SHUT DOWN!!!