Roshella Mcdowell

Review of McLeod Health

I am presently siting in an ER room with the door ...

I am presently siting in an ER room with the door closed and I can hear one of the staff members tell another patient's family member that he wasn't in the mood and that this is a free country do what he wants. What happened to the Excellent patient care that is posted up in these rooms? Isn't customer service and professionalism a part of that? Then after the verbiage, the staff member is continuing to loudly discuss the patient's family's member's bad attitude where anyone in the ER can hear him. Oh not to mention I've been here since 9:30 and it's now 3:15 and I STILL don't have a clue what's ailing me! NO ONE, Doctor, nurse, CNA, medic, has bothered to come tell me the results of a urine analysis or blood test, or the CT scan YET! Poor service, poor customer service, no professionalism!