DJShane Smith

Review of Park The Van Records

Horrible!!! Went there to get my son's last name ...

Horrible!!! Went there to get my son's last name changed. I gave them all of the paper work that they asked for, the attendant looked over all of my documents and told me that everything was in order, i paid the fee for the name change and got my receipt. Months later I get a call from a woman telling me that I need to send them more information and that I need to go to the court house and get documents that never existed on top of the court order signed by a judge that I had already submitted. They told me that I needed to have my paperwork notarized which is completely understandable but at the time I submitted my paperwork to the attendant, she told me that she didn't need me to submit the notarized paperwork that I brought, instead just needed to verify that it was notarized and make copies to submit. So on top of the ridiculously long wait to have the name changed, I would have to wait even longer once I submitted the new documents. This broke my son's spirit because he was looking forward to using his dad's last name for that school year. These people obviously cannot do this job and should be shut down.