Our daughter got sick on the plan from Rome to Tor...

Our daughter got sick on the plan from Rome to Toronto. Had to stay over night in emergency section of the hospital near airport in Toronto. Submitted all the original documents.Our claim for the expenses were denied. One would think it is a straight forward case, but it was denied. Please read the fine prints carefully.
If you can please choose a different insurance company. This company use to be called World-class Insurance , they got so many bad reviews then changed their name to TuGo, but it seems they still practice the same business, if you can call it business.