I have bought two used vehicles from Universal Toy...

I have bought two used vehicles from Universal Toyota. The sales representatives have been wonderful on their own. I would of given them 5 stars. It is the administrative staff where the issues are. With both cars I have had to go back several times as they could not get the paperwork correct. Both vehicles have taken a long time to get the tags. Still have not gotten them for the last car purchased in January. I do not live close to this dealership and because of the hours I work it is a total inconvenience.