R

This by far the worst auto repair experience I hav...

This by far the worst auto repair experience I have EVER encountered with C & K. I have a 2012 Porsche Panamera that was having transmission issues. I took my car to the nearby authorized Porsche repair shop in Springfield Virginiawhich is is neear my aunt's house. They performed a diagnosis and determined my car needed a new transmission. I have an extended warranty with Endurance whom reached out to get the transmission fromg C& K who would then shipp it to the local authorized Porsche reapair shop . It took FOREVER for them to get the transmission sent to local authorized Porsche repair shop in Springfield Virginia. The engine did arrive and was installed in my Porsche around the last week of January 2020. I drove the car that Friday and 01 February 2020 I start to get a faulty transmission light come and the car finally stopped at a red light in the heart of traffic in Northern Virginia. I had the car towed back to my authorized Porsche repair shop. They reached out to ENDURANCE and have been contacting C & K and no one has returned their. I am getting ready to deploy on or about 18 February 2020 and took upon myself to continuously to contact ENDURANCE and C & K . I finally was able to communicate with a hot body when contacting them and providing them my last six numbers of my VIN. My local repair shop and the local Porsche have already determined that the transmission could not be repaired. They just decided today 10 February 2020 that a new transmission would be sent. Mind you I am deploying on 18 February 2020 and he stated that the transmission should arrive on 18 February 2020. WHAT AM I TO DO!!!!!! I live in Fayetteville, NC and my car is in Springfield Virginia. STAY AWAY FROM THIS BUSINESSS.

Comments:

No comments