I called on 7/27/2021 and spoke with a lady who wa...

I called on 7/27/2021 and spoke with a lady who was rude, unprofessional, and who eventually hung up with me. The issue arose from multiple lingering billing issues that were not resolved, nearly 8 months after the birth of our son only gotten more complicated and tedious.

The woman did not listen to information I attempted to provide from prior calls and was very short in her lack of empathy to solving our issues.

I have spoken to Ameriben more than several times in the last 5 months and none were this rude and crass.

I authorize someone from Ameriben to contact me regarding this issue.