Galen Lutz

Review of Michael E. DeBakey Veterans Af...

I live a very long way from DeBakey /VA Medical ce...

I live a very long way from DeBakey /VA Medical center. I recently got a notice that we all dread. I have a suspicious spot on my lung. I got an invitation for an appointment for a bracheotomy to determine whether or not it is cancer. I responded to the appointment request. So far, I have heard nothing despite repeated phone calls which are NEVER answered,and numerous e-mail requests. Typical of most VA communications. For what little they communicate, it is atrocious, especially since I have to wait forever to find out about a potentially very serious condition.