Initial booking was a nightmare, we booked a JNR S...

Initial booking was a nightmare, we booked a JNR Suite as we were traveling with 2 Adults and 3 Kids and were downgraded to a standard room, Grand Mirage capitulated and gave us adjoining rooms and free bottomless juice and ice-creams for the kids, but it was not the same as the JNR suite experience we had signed up for, on a positive the place was clean, a bit tired, good value and the meals were good.