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We made the switch from Comcast to BrightRidge fib...

We made the switch from Comcast to BrightRidge fiber optics and that included phone, internet and TV and we couldn't be happier. Everything happened as promised and that was an immediate difference from our former provider. Today, we had our first service interruption. Was surprised that the phone and TV kept working but we did not have internet. Called and was on hold for a bit, but spoke to a representative who quickly informed me that they were aware of the outage and were diligently working to resolve it. In less than 45 minutes service was restored. Our former provider could leave us without any service for several hours and all you would get when you called was computer generated message.

At this point I couldn't be happier with the BrightRidge Fiber Optic service. Great Job on today's temporary interruption.

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